Trained Helpline counselors provide up-to-date information and practical advice on long term care subjects such as:

• Selection and evaluation of residential long term care facilities and placement;
• Financing of long term care in New York State including Medicare and Medicaid;
• Alternatives to nursing homes;
• Quality of care and quality of life concerns;
• Resident and family rights;
• End of life options;
• Promoting Culture Change.