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Friends & Relatives of Institutionalized Aged
is an independent, non-profit organization that for thirty
years has been working to improve long term care in New York state. Its helpline operates in English and Spanish Mondays - Friday from 10 to 5. It is designed to serve people in New York
City and its surrounding counties.
FRIA's free telephone Helpline 212-732-4455,
answers questions about placement, choosing the right home, Medicaid
funding, and alternatives, especially home care. FRIA's trained
counselors help families handle the placement process from the hospital
or community and help them select the right home for their relatives.
FRIA also helps with problems that occur in a nursing home. Helpline
counselors answer questions about what the law requires, how to
spot common problems such as overmedication or pressure sores. They
teach concerned relatives to be effective care monitors and advocates
to make sure residents get good care.
FRIA Publications
In addition, FRIA publishes a comprehensive consumer guide,
Nursing Homes and Alternatives ($25 including S&H). Many professionals who face client questions
about nursing home placement and home care rely on this book for
detailed, up-to-date information and state-wide references. It also
lists nursing homes, adult homes and homecare agencies in New York
City, Nassau, Suffolk and Westchester counties.
Free publications are also available for relatives of nursing home
residents: There are pamphlets on Comprehensive Care Planning,
Removing Restraints, Food, Mobility, Overmedication, Pressure Sores
and Meeting Language and Cultural Needs. Some are available
in English and Spanish and the last also in
Chinese.
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